Our Reviews

Great, timely, friendly service

In and out about an hour no problem

Very helpful and very polite

Great service, on time and great people.

The entire process went very well. The people took very good care of us and Bryar Ward was awesome to work with. We appreciate his willingness to help us in every way possible to get us a new car. Thank you!

Celeste was fantastic with her guest service interactions with me. Even took the time to find me to say she liked my vanity plate. Very personable and welcoming

Everyone was really friendly and nice. They even gave me a ride to work and picked me up when my car was ready! Extremely wonderful experience all the way around! Very happy with the service !! Great people work here!

Very quick oil change. Friendly.

Great service

It took much longer than usual to just change oil and rotate tires. Hour and 45 minutes.Also it’s been frustrating that this dealership has not been given equipment to fix the warranty on a $70,000 + truck I bought brand new that has engine failure warranty for over a year and still not been checked.

Customer service is the best

The service team made it quick and easy. I will be using your GMC team for my service. I believe her name was Celeste, polite and gave me options for tires as well as the services I requested for my truck. Thank you.

I get treated like anybody e to see and what gets fixed is my decision and if anything e to see should be fixed it is listed on your copies of the invoice so you can prioritize them. Also everything that was done is very explicit on the invoices. Good communication. I have always had good experiences there

On time as promised.

Polite staff, with very minimal wait time for appointments and service.

Our salesman was outstanding.

Quick. Needed to replace the air filter and cabin filter, which wasn't expected but seemed to be needed from what they showed me. I like being able to schedule online now.

lots of problems with my equinox they kept taking them one at a time until they had it running good

Another great visit with excellent service. Thank you

Everyone is so helpful & courtesy. Brain always let's me know about what car needs , breaks everything down & explains why. But never does more than we agree on. Some people say dealership charge more for things. But for an oil change it's the same amount as one of those quickie places. I purchased my equinox for Tommy Nix and it has been wonderful.

Great

Celeste was great to work with and very knowledgeable about her job. Great job!!

Great experience everything was taken care of in a timely matter

Oil change tire rotation

Great service, great price value, vest staff. Very friendly.

Every experience I've had with all departments at Tommy Nix Chevrolet have been A+

Very fast and easy to deal with, I made a cash trade the owner and mangers are like friends to me, l trust them and they trust me.

Very satisfied and pleased with my experience

I love TNix dealership! Only place I do car purchases and maintenance!!

Oil change and tire rotation done no problems

Super easy to work with. Got me in no problem. Great communication. Thank you to my Tech, Austin.

Good communication and quick service.

Prompt,courteous service...Our service advisor was Brandon and he kept us informed.

The service is always good they let me know when I will need filters

Very good at what they do and friendly .

Fast and nice people

everything went well set up was easy work went fast

The people were very nice and plito to me and the only issue i had was they didnt fix my auto start button on my key fob

Tommy Nix dealership did everything they said they would do. Completed the repair earlier than originally estimated.

Matt Trott takes good care of me. He kept me informed of where my vehicle was at in the repair process and kept me up to date on when the part would be there so I could get back into my Tahoe.

I always get excellent service at Timmy Nix

celesta was awesome!!!!

The service department is excellent in my opinion. Nothing but trouble from my in-dash screen since the beginning. This time they were unable to create my problem so it definitely was not their fault they are always extremely helpful. Unfortunately it still acts up. Only one of four texts went through in one day. Not the service departments fault since they were unable to recreate. Was hoping it could be figured out since my bumper to bumper warranty is about to expire. Again, this is no fault of Brandon or anyone else. They are 5 star in my opinion.

I had a very good experience.

Very nice people. Fast and good service

Oil change was fairly quick. However, I didn't understand why they took my cabin air filter out? The car said it was at 85%, so I was surprised when I walked out for some air and saw someone taking out the cabin air filter. I asked what he was doing and he said putting it back in. Also he left the passenger side seat laying all the way back. Weird things the last two times I have gotten my oil changed there.

I came in for what turned out to be my 3rd oil change in a year. I was billed almost 100$ for it. When I purchased the truck, I was under the impression that all oil changes were free. That is my misunderstanding. However, when I scheduled the oil change having the service tech person let me know that the service was going to be charged upfront as a reminder feels like the best practice. Then I could have been fully informed. It is not the end of the world, but I was legit ticked off. To be honest, still am. The team at the dealership are very nice, from Mike in sales that sold me the truck to the service guys - just felt very blindsided.

I had it diagnosed weeks ago and nothing was found, now I need new transmission

Oil change on my 2019 Crew Cab Chevy went great and in a reasonable amount of time. A couple days later I had other high mileage service done which was efficiently done.

Service department did great. Good communication

Always friendly, knowledgeable and prompt.

Service department was great

They got me the help that I needed. They got my car in into the shop. They got it fixed. They got me a loaner car when I really needed it. They did amazing and I was so blessed that they got it fixed in the time that they got it fixed couldn’t ask for anything betterthank you Tommy Nicks.

Very courteous. I asked to be taken to a local store. They drove me there and picked me up. I appreciate that service. Ivan the driver was very polite and helpful

Truck was half way put back together when we got it back

The whole team was incredible, especially Chance Robertson. I didn't have the best credit activity but I got a great vehicle for nothing down and with no trade in.

Punctual

Everyone is kind and considerate they always ask questions if something is needed done

Recently completed service with Tommy Nix Chevrolet on my truck and still impressed with efficiency of my services. The staff is always friendly and the communication is great. I will continue to service my truck with Tommy Nix.

All good no problems

Took care of my warranty work!

Brandon was wonderful to work with. He got me scheduled with an appointment very quickly. He kept me updated with the process and was able to work with the extended warranty insurance company to get quick payment. It was a much easier process than I anticipated. The diagnostic team found out what was wrong and was able to get me back on the road quickly. I couldn’t be happier with the customer service I received.

Oil change with no problem Thankful for advice on tire sensor & battery replacement.

Fast, efficient, was well taken care of.

VERY HELPFUL AND PATIENT BRIAR AND JOHN ARE A GREAT Team ! Im happy to be a part of the Nix family

Dora made it flexible with our schedule. We were very satisfied coming there. They made us feel like home.

Wife was waiting for 3+ hours on an oil change. No notification when it was completed.

Service was prompt and excellent!

The salesperson, Michael Moore, gave me a great personalized experience throughout the whole process, from showing me several vehicles and discussing their features, test drive, and the paperwork. I appreciate the no-hassle sales approach.

quick and reliable care

You took a bad car and replaced it with a beautiful 2026 one and did it for a lower price than what we had. I love it!!!

You had my truck for a month and a half to replace a valve body on a transmission, called my service advisor weekly which every time I called he conveniently was away from his desk and no phone call was hardly ever returned !! I had to drive down there in person to corner him into a conversation only to hear excuses why my truck still wasn't done. After being there for almost 2 months I received my truck dirty and covered in dust, they couldn't even wash it before returning it to me after such a long wait. It was absolutely the worst service from a dealership I have ever received. If I ever need to have any service done it will be done at another reputable dealership. I have already told many friends, family and co-workers to never , under any circumstance take their vehicles to your dealership or buy anything from your dealership either. I don't even understand how you're in business if thats how you treat a first time customer bringing their vehicle to you to have warranty work done.

VERY VERY GOO CUSTOMER SERVICE. SERVICE IS FAST N CORRECT

Best service. Great staff.

Brandon handle everything with Car Shield..he arranged for me to have a loaner car to drive while my car was getting fix..I could not been more satisfied..Thank you Brandon!!

Vehicle serviced.In and out quickly. service advisor friendly

Everyone was very nice. My only concern was I did not get the opportunity to talk to anyone about my vehicle when I picked it up. My only conversations were by text about what they found out and if I wanted to proceed and when it was ready and how much my bill was.Celeste was very nice in her text, but did not get to talk to her when I picked it up. So far my car is doing good. Thank you all so very much. I would recommend you again.

It was very nice and professional. Got in early and they got me out quickly.

I haven't even one time had a negative experience with Tommy Nix dealership. From the salesmen, to finance, to billing, to service, nothing but excellent treatment.

The experience was good they took me to work and came and picked me up and the guy that drove the van was a very nice and friendly person it was very good.

Everyone is kind and considerate they always ask questions if something is needed done

Fantastic experience! Best place to buy a car hands down!

Quick and easy! 3rd vehicle bought from them and will buy again!

Got my truck in and out, ended up getting my transmission early when it had no eta and Celeste was great to work with in the process and was able to get it all covered with my warranty! Will be back, great experience

Simply the best.

Smooth and Fast! Celeste is very knowledgeable!

All representatives were very friendly and helpful.

Best 👌. Great service and great price value. Thank you.

Very friendly staff very welcoming and very explanatory

Brandon, John and the staff at the Chevy service area are always great to work with and always make sure that my Malibu stays in peak condition.

They addressed my needs and took care of putting me in a new vehicle.

The service advisor wasn't friendly, I waited and minute or two for him to quit looking at his phone before being helped. Never had this problem before.

Outstanding customer service, was impressed with the timely manner in which they told me my vehicle would be completed. Customer service representative Celeste is Awesome!!!

It was awesome experience would not change anything

Always great! Friendly and dependable staff!!

Very nice people. Car was finished fairly quick.

They took care of a recall without even saying anything.thats great service.

Fast, quick, friendly service

Advised corrective action needed for my avalanche.

All the guys in the service department really listened to what my problem was with new Equinox. They got it in and fixed the front axel seal in a timely manner. I’m very pleased with the service department.

We chose your dealership because of how your salesman treated my elderly uncle last year when he came to purchase a new vehicle. Chance Robertson was very professional and extremely patient with my uncle during his buying process. I know how difficult it can be dealing with my uncle and Chance did a phenomenal job! My husband and I were extremely grateful for all his hard work. It is because of Chance, that we naturally chose to do business with your dealership again.

Very good

Excellent service provided friendly and accommodating folks. Thanks all!

Great service department

They kept me informed about my truck. What was going on with it? And how much it was going to cost to fix and I was very satisfied with the customer service

Always takwn care of. Friendly people. They explain things. But this time I am a little confused about having to pay for a diagnostic for an oil leak is they are already doing a oil change.

I love Tommy Niks, they are always fast and courteous

Fast service. Updated on what is due for vehicle. Friendly.

Chance went above and beyond to find what I wanted and took the time to go over everything with me. Timmy Nix is a great place to shop local

Work received and completed on time.

Pleasant experience. Professional service.

Im glad I could get service there I don't have to guess what's wrong thank you tommy nix

Got me in on time and fast service. Great people.

The girl who helped me when checking in and leaving to pay was amazing! She was so sweet and she made sure to help me since I had my baby with me. My service here is always the best!

My ac is working great now. The only issue i have with my visit is that I made my appointment a week in advance, came in on time but my car wasnt put in for diagnostic until hours after my appointment time. Then, it was kept overnight. So service was great but the appointment time was really more of a drop off time.

Came in for routine oil change, my vehicle was completed ahead of schedule and the service man assisted me with a $5.00 off coupon

Fast

We always take our vehicle here we’ve not had any problems with the dealership everyone treats you with respect

Best service and Matt is outstanding. Always very helpful.

The customer service is great! They are kind, empathetic, prompt and efficient. I appreciate them.